FAQs

Do you ship worldwide?

Currently, shipping is only offered within the United States and Canada.  

When will my order ship? 

Orders are processed within 5 - 7 business days of payment confirmation (excluding weekends and holidays). Once the order is shipped you will receive an email with the tracking number.

Bulk orders (quantities of 20+) require design approval and all goods needed to fulfill the order are on-hand before order will be processed. Once confirmed, orders are processed within 7 - 21 business days of payment confirmation (excluding weekends and holidays).

Orders are shipped Monday – Friday. Orders placed on the weekend and holidays will be processed during the following business day. Orders can be tracked via the USPS website by clicking here, or the assigned carrier's website if different from USPS. 

How long does shipping take? 

USPS Priority Mail 2-3 business days once order has shipped. Days shipped may vary if a different carrier is utilized.

Do you offer additional pickup or delivery options?

Currently, we offer local pick up only in addition to our standard shipping policy.

Can I cancel or modify my order? 

To cancel or modify an order you must contact us immediately at info@profyledistrict.com. If the order has already been processed no changes can be made to your order.

Are items usually restocked?

We do our best to restock our best sellers but restocks are not guaranteed.

What forms of payments are accepted?

We accept all major credit cards, PayPal including Venmo payments with PayPal Express Checkout, Shop Pay, Apple Pay and Google Pay.

How do I process a return or exchange?

All returns are eligible for exchange or store credit only. Returns must be made within 10 days of delivery. Customer is responsible for return shipping. Please contact our team at info@profyledistrict.com before returning your package.